Why on-hold marketing works
Did you know?
- 70% of business calls are put on hold
- 9 out of 10 of these calls will hang up after 40 seconds if the line is silent
- 34% of callers who hang up will not call back
On-Hold Marketing messages can transform the way your customers experience being put on hold. It can significantly reduce the length of time your customers feel that they’ve been waiting on the line.
Use your hold-line as an opportunity to increase revenue by advertising your products and services. Use it as a chance to inform customers of opening times, special deals or direct them to your website. It’s an ideal way to deliver information quickly and easily.
With our On-Hold communications solutions, we will provide you with professionally recorded sales and marketing messages and background music to be played while your customer is waiting. You choose the content and music that you wish to use and update it anytime.