Your Business Comes First
At UP Telecoms, we understand that an efficient communications system is one of the most important elements of your business. Any downtime could have a significant impact on your business and the quality of service you provide to your customers. That’s why we are passionate about delivering a seamless service to our customers and have worked hard to make our phone support and maintenance team one of the highest trained in the industry. We understand the importance of having your communications solution installed promptly and with minimal disruption.
We aim to install your new system with as little downtime as possible. We install your new system alongside your current telephone system, allowing this to be fully tested with new cabling. Once your new telephone system is up and running, we will agree a time convenient to you to perform a seamless transition from your old system to the new.
First-class Phone Support
We have a highly qualified and experienced team of engineers who provide the highest level of maintenance and support. Our phone maintenance and support packages ensure that disruption to your business is minimised. In the modern business environment, it is important that business continuity and disaster recovery planning is supported at the highest level. We have supported organisations of all sizes with installation, maintenance, end-user training and resolution of faults. We provide remote and on-site services at hourly, half day and full day rates.
We offer a comprehensive support package for a wide range of systems, including Yealink.
Post Installation Support
Our engineers provide helpful, friendly and flexible support and will ensure they cause minimal disruption to your business and always leave your offices clean and tidy. Before we leave your premises, we’ll provide demonstrations and user guides so you will be confident with using your new phone system straightaway. Once your new phone system has been installed, we provide ongoing support to keep your business connected.
UP Telecoms delivers tailored maintenance and support packages, designed to meet the specific needs of your business and your telephone system requirements. For more information call 0345 55 700 55 or send us an email.