Phone systems can help boost your sales
A successful retail business requires business telecoms solutions packed with features and applications that enable retail staff to focus on the needs of their customers.
UP Telecoms Solution
UP Telecoms specialise in delivering business telecoms for the retail industry, enabling businesses to provide exceptional customer service while keeping costs down.
We deliver a communication solution packed with features and applications that enables retail staff to focus on the needs of their customers, drive efficiency across the business and allow operations staff to reduce or even avoid unnecessary costs.
- Ensure calls are answered more efficiently with contact centres to handle calls and provide intelligent information to customers about expected wait times or positions in queues.
- Manage and resolve customer complaints effectively with call recording, which can also feed in to staff training.
- Free calls between retail stores and staff mobiles with hosted telephony to ensure you are more cost effective with your lines and calls.
- Increase your response times with answering customer calls by using live call stats, call management and reporting to keep informed and know the best way to deal with peak times.
- Call routing allows customer questions regarding store locations or opening times to be routed call announcements, enabling staff to be focused on assisting instore customers.
- Audio and video conferencing, email and voice and text messaging enables fast and flexible communications between staff and stores.
How we can help your business
We offer effective communications solutions for retailers that have essential features that can successfully improve your customer service, call responsiveness, customer loyalty and revenue while ensuring your customers always enjoy the best possible service.
Contact UP Telecoms to book a visit from a member of our sales team to find out more about how a new phone system will transform your retail business. Call us on 0345 55 700 55 or email firstname.lastname@example.org and we’ll get back to you.